MBA Placement- AXIS BANK


Axis Bank requires Customer Service Officer (CSO) in branch banking.

About Axis Bank Ltd

Axis Bank Limited is the third largest private sector bank in India. It offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. Axis Bank is head quartered in Mumbai, Maharashtra and has the largest ATM network among private banks in India. Axis Bank began its operations in the year 1994, after the Government of India allowed new private banks to be established. The Bank was promoted jointly by the Administrator of the Unit Trust of India (UTI-I), Life Insurance Corporation of India (LIC), General Insurance Corporation Ltd., National Insurance Company Ltd., The New India Assurance Company, The Oriental Insurance Corporation and United India Insurance Company. Axis Bank has been awarded Fastest Growing Large Bank in “The Business World Magna Awards 2014”. Axis Bank has also been recognised as “The most trusted Private Sector Bank two years in a row (2013-14)”

POST          : Assistant Manager

Job Location : Delhi/ NCR

Salary                 : Rs. 3.39 Lac p.a

 Selection Process:

1          Application as per eligibility criteria

  1.        Online Aptitude (for eligible candidates)
  2.        Personal Interview of shortlisted candidates

Eligibility criteria           : MBA with Marketing/ Finance

Applicants meeting following eligibility criteria would be considered for the process:

  • Minimum of 55% marks in 10th grade in Regular Manner
  • Minimum of 55% marks in 12th grade or equivalent in Regular Manner
  • Minimum of 55% marks in Graduation or equivalent in Regular Manner
  • No gap in education until completion of Graduation in Regular Manner
  • Maximum age of 26 years as on 1st January 2019

Job Description: 

CSO is one of the integral positions in the Axis Bank Branch Operations Team. The role details are as under:

Role: Branch Banking: Customer Service Officer

Location: Candidate should be willing to serve at any of the branches of the bank across the country

Major Responsibilities: 


  •  Conducts outbound marketing calls and scouts for new leads and referrals to generate business
  •  Responsible for sales of third-party products (Life Insurance – LI, General Insurance – GI, Mutual Funds – MF, Debit/ Credit Cards, etc. to the existing customer base
  • Responsible for lead generation for Current Account and Savings Account – CASA to new customers and deepening of account balances for existing customers
  • The sales and marketing activities need to be done mainly from the branch itself

Customer Service & Operations 

  •  Responsible for timely processing of bank transactions like
  •  Funds transfer
  •  Cheques
  •  Opening of Accounts
  •  Reconciliation of office accounts
  •  Ensuring timely resolution of customer queries and improving customer service levels


  • Compliance to the Bank’s rules – internal guidelines, processes and procedures
  • Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis
  • Protecting the Bank’s property as per safety norms and ensuring ethical conduct in ordinary course of business

 Interested Students need to give their names at the earliest by 16th March, 2019.




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