INTERVIEW OF DIGIMOCO SOFTWARE FOR MBA 2016-18
DIGIMOCO SOFTWARE PVT. LTD., GURGAON REQUIRES HR GENERALIST AS PER DETAILS GIVEN BELOW:
POST : Human Resources (HR) Generalist
: Catalogue Executive
: Customer Support
Job Location: Gurgaon
Salary : Rs. 2.40 Lac p.a
The HR department will depend on your assistance in a number of important
functions such as staffing, compensation and benefits, training and development.
Responsibilities for HR
- Administer compensation and benefit plans
- Assist in talent acquisition and recruitment processes
- Conduct employee onboarding and help plan training & development
- Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems
- Promote HR programs to create an efficient and conflict-free workplace
- Assist in development and implementation of human resource policies
- Undertake tasks in performance management
- Gather and analyze data with useful HR metrics
- Maintain employee files and records in electronic and paper form
Requirements for HR: MBA/PGDM in HR
- Understanding of general human resources policies and procedures
- Good knowledge of employment/labor laws
- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
excellent communication and people skills
- Aptitude in problem-solving
- Desire to work as a team with a results driven approach
- Additional HR training will be a plus
Job Profile Catalogue Executive:
- Catalog management is a delicate and complicated issue, which needs to be handled very
effectively. That is, there is no place for errors. So a dedicated ecommerce catalog Executive is
definitely the call of the day.
- Every ecommerce company has ecommerce product catalogs, designed to boost sales
conversions by providing great customer experiences.
- They can customize product catalogs accordingly, in the best interest of the company from time to time.
- Effective catalog management can help in boosting sales of both tangible and intangible
products.
- Through effective management of ecommerce catalogs, product information can be easily
managed.
- Apart from these, customizing the pricing, promotions, templates, themes etc for different
stores, along with shipping and payment options are also part of the wide range of services to
provide.
- Catalog Executive can customize the catalog search option to help customers search for specific
categories and relevant products easily, based on their preferences.
- They help to make the catalogues more user friendly, with impressive designs.
- Ecommerce catalog Executive can help to set up, maintain and frequently update the product
database, with the most up to date information. This can help reduce the conversion time for
products, by providing real time information regarding the products to the customers.
- They deal with every aspect of integrating the catalog with relevant data regarding the
product…coŵplete ǁith iŵage.
- And yes, they also help to promote products through methods such as comparative category
data, promotional pricing, sales deals etc.
- Cross-linking products for cross-sell and up-sell, and also deleting information in case of
discontinued products in the catalog are also part of the services they offer.
Requirements: MBA/PGDM in Strategic or Marketing
- Understanding of Ecommerce sites and procedures
- Good knowledge of apps
- Outstanding knowledge of MS Office;
- Excellent communication and people skills
- Aptitude in problem-solving
- Desire to work as a team with a results driven approach
JD for Customer Support:
- Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the
cause of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information
and analysing customer needs.
- Prepares product or service reports by collecting and analysing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Support Skills and Qualifications: MBA/PGDM in Operations or Marketing
- Understanding of Ecommerce sites and procedures
- Good knowledge of apps
- Outstanding knowledge of MS Office;
- Excellent communication and people skills
- Aptitude in problem-solving
- Desire to work as a team with a results driven approach
FACULTY COORDINATOR : DR. SAMARTH SINGH & MS MAITRI
INTERESTED STUDENTS NEED TO GIVEN THEIR NAMES AT PLACEMENT CELL MENTIONING THE POST THEY WANTED TO APPLY FOR BY 31 JAN, 2018 BEFORE 3PM.
K K Sharma
Placement Coordinator
